"My name is Chris. I work at Marrow Isle Health and Wellness, but everyone calls it the Winterbottom Clinic even though Dr. Winterbottom is retired." (They are telling her this so she knows what the sign says versus what people say, and so she won't get lost if she goes looking for the place.)

"It's nice to meet you, Ylva. And I appreciate that you decided to help out right away." After a moment of thought, Chris notes, "I know of a few elderly patients of mine who have become more house-bound since the blizzards. We arrange deliveries of the communal soup but they'd probably appreciate extra meat, too. Would you like me to show you around?"